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Tel: 01276 502257

Leadership and Introduction to Management

Our Leadership Skills programme is designed to better equip the participants with the skills and knowledge required to effectively lead their teams.

It provides a good deal of management expertise, delivered in a readily-understood fashion, through highly participative and interactive sessions. The aim of the programme being to make sense of the theories, so that, you can use the knowledge in your day-to-day work. The programme is eye opening, participative and fun.

The programme starts with a two-day core programme and then continues with a number of one-day modules which will draw from, and build upon, the concepts covered in the core programme. Each participant will also have a TMS profile created for them. This is a personal profile that will help participants understand where they can make the best contribution to different teams, and it gives them a greater understanding of how to lead and/or interact more effectively with their colleagues.

Module Title

Content

Why cover this?

Introduction to Management & Leadership

Taking the Reins

Understanding ourselves and others

Proactivity – getting off the nail

The multiple faces of leadership

The difference between leadership and management

Identifying preferred team roles

Building on strengths, mitigating weaknesses

Practical exercise in leadership and team work

Personal and group action plan

Defines leadership in terms that are relevant to themselves and the environment in which they work. Confirms the leadership qualities they already possess and identify areas for development.

Gain insight into team work theory and the TMS team profiling tool. Practical team challenge makes sense of the theory in a hands-on way.

Rounding Square Wheels

The difference between groups and teams

Goal setting

High-Performance Teamwork

restoring and building energy and commitment

‘Hunters and Farmers'.

Building team trust

Practical exercise in team work and communication

Personal and Group action plan

Takes understanding of ‘teamwork’ to the next level with an important opportunity for them to get it right themselves as they might well have ‘failed’ the team challenge.

Optional Modules

Any or all of the following optional modules can then be added to the core programme to provide a well rounded introduction to leadership and management. These modules are usually either half or full day events with an emphasis on practical activities, self discovery and guided learning activities.

Title	Normal Content	Why cover this?
He Said What???	Communication Styles Communication Skills Managing Meetings Influencing Skills	Poor communication wastes time, creates conflict and undermines teamwork.
Right-Brain Thinking	Problem Solving Creativity and Innovation Continuous Improvement	Because there is nearly always a better way. Techniques to help us find it.
Crisis, What Crisis?	Managing Conflict Dealing with Pressure Avoiding Stress for ourselves and our teams.	Conflict can be healthy, change can be positive. High levels of pressure that translate into personal stress, are not good
Grow Your People	Skills Audit Giving Feedback Coaching Skills	So that staff will thank you for spotting their strengths and helping them grow and develop.
So you want to work here?	Interviewing Skills Getting the best from the interviewee Remaining objective, keeping it fair.	Hiring the right staff makes all the difference. Spot the heroes and villains
Customers Can’t please them, can’t shoot them	Complaints are Good! Getting ‘side-by-side’ The customers DNA Internal Customers count too	The customer is ‘not’ always right, despite the popular saying, but they are always the customer. Better relationships with clients mean less conflict and happier teams.
What the numbers mean	Interpreting a Balance Sheet Understanding a P&L Account The meaning of a variety of commonly used terms and conventions	Understand more about financial documents and feel confident with a wider range of financial terminology
The Law at Work	Dispelling the myths of Employment Law Discrimination in the workplace Bullying and harassment at work Grievance, Discipline and Dismissal	Understand how Employment Law can offer practical solutions with real business benefits

Presentation Training, Presentation Coaching, Presentation Development, Demo Training, E-Training, Tel: 01276 502257

Leadership and Introduction to Management

Presentation Training, Presentation Coaching, Presentation
Development, Demo Training, E-Training,
Tel: 01276 502257